Customer stories
Customer stories: how stores use RetJet
What specifically changed in their return handling after implementation. No generalities, just numbers the customers themselves provided.
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Mountain clothing and accessories
How RetJet Automation Cut Return Handling Time at the Outdoorzy Store
Paper forms and phone calls about return status replaced with QR codes and a single dashboard. See how Outdoorzy cut return handling time from 11 days to 5.
- from 11 to 5 daysreturn handling time
- approx. 30 minutesrollout with Magento 2
- zerophone calls about return status
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Dietary supplement manufacturer
How Grinday Improved Customer Service and Gained New Customer Data
A supplement manufacturer replaced paper return forms with a digital process using a QR code, and for the first time saw why customers were returning products.
- approx. 30 minutesrollout without a developer
- QR codeinstead of a paper form
- return reasonsvisible for the first time
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