Plans & billing
Pricing
You pay for a monthly package of requests. Returns above the limit are billed individually, and labels on our courier contracts are optional, you choose them when you send the parcel.
-
Free
$0
monthly
25 return requests/month
Create a free account - Most popular
Standard
from $39
monthly
from 100 return requests/month
Create a free accountStandard plan tiers Return requests / mo. Monthly* 100 $39 200 $49 500 $74 1000 $149 * With annual billing, 1 month free
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Custom pricing
Let’s talk
quote after a call
more than 1000 return requests/month
Do you handle a larger volume of returns or have non-standard sales channels? We’ll tailor the scope and billing to how you actually work.
What each plan includes
| Capability | Free | Standard |
|---|---|---|
| Exceeding the requests number | ✕ | ✓ |
| Request price exceeded | 0.00 USD | 0.40 USD |
| Unlimited users | ✓ | ✓ |
| Unlimited auto rules | ✓ | ✓ |
| Unlimited sales channels | ✓ | ✓ |
| Unlimited return addresses | ✓ | ✓ |
| Multiple companies | ✓ | ✓ |
| Capability | Free | Standard |
|---|---|---|
| Shopify integration | ✓ | ✓ |
| Magento integration | ✓ | ✓ |
| Prestashop integration | ✓ | ✓ |
| BaseLinker integration | ✓ | ✓ |
| WooCommerce integration | ✓ | ✓ |
| XSale integration | ✓ | ✓ |
| Capability | Free | Standard |
|---|---|---|
| Dedicated returns/warranties form | ✓ | ✓ |
| Custom return rules | ✓ | ✓ |
| Custom warranty rules | ✓ | ✓ |
| Returns from URL | ✓ | ✓ |
| Return products from many orders | ✓ | ✓ |
| Return's items validation | ✓ | ✓ |
| Custom messages templates | ✓ | ✓ |
| Custom return's statuses | ✓ | ✓ |
| Custom return's reason | ✓ | ✓ |
| Custom returned products statuses | ✓ | ✓ |
| Custom returns resolutions | ✓ | ✓ |
| Translations | ✓ | ✓ |
| Capability | Free | Standard |
|---|---|---|
| Basic analytics | ✓ | ✓ |
| Advanced analytics | ✕ | ✓ |
| Capability | Free | Standard |
|---|---|---|
| Support by e-mail | ✓ | ✓ |
| Capability | Free | Standard |
|---|---|---|
| API Access | ✕ | ✓ |
Not sure which plan to choose?
Start with the free plan and move up as your returns grow. If your case doesn’t fit the table, write to us. We’ll tailor the scope to how you work.