Wygodne Zwroty Integration with RetJet
Ship a return through Wygodne Zwroty straight from the RetJet form, with automatic shipment tracking and import of returns filed outside the form.
Wygodne Zwroty is a Polish service that takes over shipping parcels back from a store’s customers. The buyer drops off the return at a chosen point, and the store gets a ready-made process instead of arranging shipping details with every person individually.
What connecting to RetJet gives you
The service itself solves the drop-off, but it doesn’t say what a given parcel is about. If requests live in one place and shipments in another, someone has to match them up, usually only once the parcel is unpacked.
Once connected, the shipment is linked to the request from the moment it’s dropped off.
How it works in practice
The customer fills in the return form and ships the parcel through Wygodne Zwroty right away. RetJet saves the shipment number and links it to the request, so you’ll recognize it on arrival at the store, even before opening it.
If you provide your Wygodne Zwroty login details, two more things follow: automatic status tracking and the import of returns shipped outside the RetJet form. The latter is usually the biggest source of warehouse surprises.
What changes in day-to-day work
- The shipment number is linked to the request, no more anonymous parcels.
- Shipment statuses update automatically, from drop-off to delivery.
- Returns shipped outside the form also show up in the dashboard.
- Every return handled in one place, regardless of how it was shipped.