Integrations

How to connect IdoSell

How to connect an IdoSell store to RetJet: a read-only API key, your store address, and testing the connection before saving the channel.

IdoSell connects as a sales channel. RetJet asks for two things: your store’s address and an API key. It only fetches an order once the customer submits a return, so read-only permissions are all you need.

What you need

  • your store’s address, in the form https://yourstore.com/, the same one your customers use to buy,
  • an API key generated in the IdoSell dashboard.

Generate an API key in IdoSell

Keys are created in the IdoSell admin panel, in the section for API and external integrations.

  1. Create a new key and name it so you’ll recognize it later, for example “RetJet”.
  2. Limit its permissions to read-only (GET). RetJet doesn’t change anything in the store, so write access isn’t needed and it’s best not to grant it.
  3. Copy the key right after generating it. Store panels usually show it only once.

Menu item names can vary depending on the panel version. If you don’t see an API section, contact us and we’ll point it out on your version.

Add the sales channel in RetJet

  1. Log in to RetJet.
  2. Go to the “Sales channels” section and add a new channel of type “IdoSell”.
  3. In the “Store API URL” field, enter your store’s address.
  4. In the “API key” field, paste the generated key. RetJet sends it to IdoSell in the X-API-KEY header.

Check before you save

Before moving on, click “Test API connection”. RetJet will query your store with this data and show the message “Connection successful” if everything matches.

If the test fails, two things are usually to blame: a typo in the store address, or a key copied with a trailing space. It’s worth checking both before looking any further.

Ask about progress

Tell us what you need. We’ll reply to the address you provide as soon as we have something concrete about this integration.