Apilo Returns Management
Returns from channels run in Apilo handled in one RetJet dashboard, with automatic order recognition.
Apilo is a Polish e-commerce integration system: it connects online stores with marketplaces and courier companies, automating order and shipment handling.
What connecting to RetJet gives you
Apilo automates the order’s way to the customer. The way back usually stays outside that automation, yet it’s exactly what takes up the most handling time, because every return needs checking, arranging, and keeping track of the parcel.
Connecting to RetJet closes that gap.
How it works in practice
The customer enters the order number and email address, and RetJet confirms them in Apilo and fills in the product list. The request lands in the shared dashboard, where you run it through to warehouse receiving.
You make the form available without any developer work: at a ready-made address on our side, with a script that embeds it on the store’s page, or as a button that opens it in a popup.
What changes in day-to-day work
- Every channel run in Apilo handled through one connection.
- The order is recognized automatically, without manual work.
- The customer ships the parcel without printing a label.
- Visibility of shipments on their way back to the store.
- Correspondence and warehouse receiving on the same request.