How to connect Sellasist

Sellasist connects as a sales channel: the source RetJet reads an order from the moment a return is submitted. Setup comes down to two fields: the API address and a key.

The API address follows a fixed pattern

In Sellasist, the address isn’t arbitrary. It contains your organization’s name and looks like this:

https://your-organization-name.sellasist.pl/api/v1/

You’ll recognize your organization’s name from the address you use to log in to your own dashboard. It’s the most common place to make a mistake with this integration, so it’s worth starting by copying the address straight from the browser’s address bar.

Generate a key in the Sellasist dashboard

The API key is created in the Sellasist dashboard settings, in the section for integrations.

1. Add a new key and give it a name you’ll recognize its purpose by later.
2. Leave the permissions read-only. RetJet fetches order data but doesn’t write or change anything in Sellasist.
3. Copy the key and keep it until you enter it in RetJet.

Enter the data in RetJet

1. Log in to RetJet and go to the “Sales channels” section.
2. Add a new channel of type “Sellasist”. The API address is pre-filled as a pattern, you just need to add your organization’s name.
3. Paste the key into the “API key” field.
4. Click “Test API connection” and wait for the message “Connection successful”.

When the test fails

Check, in order: whether the address still has the placeholder organization-name instead of your real one, whether the address ends with /api/v1/, and whether the key has expired on Sellasist’s side. If all three check out, contact us with the exact error message and we’ll look into it on our end.