Meet the RetJet team and our mission
We Build relationships based on trust
At RetJet, we believe that every interaction with a customer is an opportunity to build a long-term relationship. Our goal is to transform returns into an element that strengthens customer trust and loyalty.
Created by practitioners, inspired by experience
RetJet is a tool created by practitioners who deeply understand the challenges of e-commerce. Łukasz, running the outdoorzy.pl store, realized that well-managed returns can build strong customer relationships. Bartek, co-founder of Grinday, brought his experience in process optimization, understanding customer needs, and striving for excellence in service. Paweł, as an experienced programmer and devops, ensured the stability and reliability of the platform, which operates without interruptions or failures.
A tool that supports the success of Your e-Commerce
RetJet is the result of collaboration between three experts who know that the key to success in e-commerce is excellent customer service and well-organized processes. Our tool supports building trust and loyalty, which are the foundation of every successful business.