Complete returns management for your online store
RetJet monitors inbound packages to your store and streamlines returns in a single panel. It enables no-print drop-offs, gives early visibility into incoming shipments, and matches packages by label - so everything gets processed faster and without mistakes.
What you get with RetJet?
A new standard for returns.
Online request, print-free drop-off, shipment tracking, and label-based identification.
All in one place.
Centralize returns and inbound parcels from marketplaces, your own store, and shipping prividers - all in one view.
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RetJet tracks every parcel on its way back to your store - including unannounced returns - so you can plan warehouse work in advance, reconcile expected vs. received, and avoid mistakes.
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Paperless, digital returns. A short form on your domain, a drop-off code or label in a minute, and printer-free drop-off. The parcel is linked to the case immediately, which speeds up processing.
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RetJet recognizes shipments by their label number and, on that basis, matches each parcel to the correct return and order.
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Lightweight API integration: order data is fetched on demand, only when a customer submits a return. No "preloading," no continuous sync.
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Wbudowana, łatwo dostępna funkcja odstąpienia dla wszystkich umów online. Pełne wsparcie UE 2023/2673
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Our integrations
How it works?
See how RetJet works in practice - for customers and for stores.
How customers submit returns and warranty claims with RetJet.
How RetJet supports returns processing in the store.
- No-login online request
A short request form. An order number and email are enough to match the purchase.
- Printer-free drop-off
After submitting the request, the customer chooses a shipping method and completes the whole process in one place. No printing needed.
- Tracking & notifications
The customer is kept up to date on every status change and can wait for the decision with peace of mind.
- Early return detection
The dashboard shows returns and inbound parcels in transit - including unannounced ones.
- Parcel identification
Scan the label or search by its number/QR to match the parcel to the case - fast, error-free intake.
- Processing & decision
Process the case in the panel and choose the outcome - exchange, store credit, or refund in a few clicks.
FAQ
Is RetJet right for me?
Blog
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Join RetJet and take control of returns!
